One Reward Credit is earned for each night spent at a Ventura Inn & Suites hotel, except for nights when the Free Night Certificate is used.

For every ten Reward Credits you earn, you will be sent a Free Night Certificate. Certificates are processed on a monthly basis so please allow up to four weeks to receive your certificate.

To earn Reward Credits you must present your VENTURA REWARDS card at check-in. Reward Credits are only awarded to the person named on the card. If you don’t present your card, you can earn your Reward Credit by writing your rewards number on your check-out receipt and mailing it within 60 days of your stay to: Ventura Rewards, PO Box 7070, Hamilton.

When you join the programme you’ll receive one bonus Reward Credit. You cannot earn credits for nights stayed prior to your application.

Rewards Credits are only awarded to the individual member named on the card, and only for the room that member is staying in.

Rewards Credits cannot be earned when reservations are made through a 3rd party last minute website e.g. Wotif.com.

Each Free Night Certificate entitles you to one night’s accommodation in a standard studio room at any Ventura Inn & Suites hotel. You may upgrade your room by paying the difference in the room rate. The certificate does not cover incidental costs, such as telephone calls, and it has no cash value.

Free nights are subject to availability, and reservations are required. Phone 0800 2 VENTURA to make your reservation and mention your Free Night Certificate. Write your reservation number on your certificate and present it at check-in.

Each Free Night Certificate is valid for 12 months from the date of issue and is transferable to immediate family members 18 years and over.

The acceptance of Free Night Certificates is restricted during blackout periods and special events. To check blackout dates please enquire at your chosen hotel or click here.

Membership is open to actual persons 18 years and older. Companies or other entities may not be members.

Ventura Inn & Suites reserves the right to cancel the rewards membership of any guest who has not earned credits within an 18-month period. In the case of fraud, misconduct or abuse, individual membership will be terminated.

Ventura Inn & Suites will treat your personal information confidentially. It is each member’s responsibility to inform Ventura Inn & Suites of any change in his/her contact details. To update your details log into VENTURA REWARDS at www.venturarewards.co.nz

Ventura Inn & Suites is not responsible for lost or stolen Free Night Certificates.

Ventura Inn & Suites reserves the right to amend, suspend or terminate the reward programme and acceptance policies without notice. In the case of termination, Free Night Certificates will be honoured up to their expiry date.

These terms and conditions are subject to change without notice. Any changes will be updated on this page and are deemed to be the current terms and conditions for the programme.